Privacy
1. Introduction
D&E Cleaning Solutions (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or services.
2. Information We Collect
We may collect the following types of information:
• Personal Information: Name, address, phone number, email address, and payment details provided during booking or inquiries.
• Usage Data: Information about how you interact with our website (e.g., IP address, browser type, pages visited).
3. How We Use Your Information
We use your information for the following purposes:
• To provide and manage our cleaning services.
• To process payments and communicate with you about bookings or inquiries.
• To improve our website and customer experience.
• To send marketing communications, if you have opted in.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
• Service Providers: Third-party companies that assist in delivering our services (e.g., payment processors).
• Legal Authorities: When required by law or to protect our legal rights.
5. Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
• Access the personal information we hold about you.
• Request corrections to inaccurate information.
• Request the deletion of your data, subject to legal obligations.
• Opt-out of marketing communications at any time.
To exercise these rights, please contact us using the details below.
7. Cookies and Tracking
Our website uses cookies to improve functionality and analyze usage. You can manage your cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, so please review their policies before providing personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The most recent version will always be available on our website, and significant changes will be communicated to you.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
• Email: info@de-cleaning-solutions.co.uk
• Phone: 0793 865 8149
• Address: St Ives Road, Maidenhead, Sl61QS
